Warranty
At Toki Tots®, we stand behind the quality of every product we offer. Each item comes with a manufacturer’s warranty to give you peace of mind when shopping with us.
Warranty periods may vary depending on the product and brand. For details on a specific item, please contact us at hello@tokitots.com and our team will be happy to assist.
What’s Covered:
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Manufacturing defects
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Faulty workmanship
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Defective parts or materials
What’s Not Covered:
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Normal wear and tear
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Misuse, accidents, or modifications
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Damage from improper assembly or installation
How to File a Warranty Claim
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Email us at hello@tokitots.com with your order number, product name, and a description of the issue.
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Include photos or videos (if possible) to help us assess the claim quickly.
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Our team will guide you through the next steps — whether it’s a replacement, repair, or refund.